All use cases

Trades

A QR code on the van, the job, and the invoice

“Could you quote for replacing an outdoor tap?” can start with a photo, not a missed call.

Put a RoomLnk code on the vehicle, the job sign, the quote, or the invoice. The customer joins in the browser. A chat estimate is not the formal quote.

A customer scanning a RoomLnk QR code on a trade vehicle

On the job

The first message is context. The quote is still formal.

Customers see the van or the job sign and want a price, a time, or an update. Calling around for a mobile number slows that down.

RoomLnk takes the photo and the suburb in a private room. Access details, variations, and invoices stay on the business process.

Job conversations

What customers send from the driveway

Photos help the first look. Say when you still need to visit before pricing the work.

Quote requests

“Send a photo here and your suburb, and I will take a look.”

Appointment windows

Agree a time without publishing alarm codes in the chat.

Job updates

Running late, parts on order, or the work is finished.

Photos of the job

The tap, the leak, or the finished work.

Translate the request

Keep the customer’s original message.

The crew

The office or the tradesperson covering the job can reply.

A quote card with a RoomLnk QR code and a job chat

This job

The van code starts the enquiry

The customer scans and asks for a quote. They can send a photo of the outdoor tap in the same room.

The formal quote, the scope, and the invoice are issued through the business process. A conversational estimate is not the approval.

How it works

From the photo to a booked visit

01

Put a code on the van

Vehicles, job signs, quotes, and invoices.

02

The customer scans

A private room opens in the browser.

03

They send the photo

Plus the suburb or the job reference.

04

You say if a visit is needed

Do not price unseen work as if it were confirmed.

05

Book the window

Share access details only as widely as necessary.

06

Issue the paperwork

Quotes, variations, and invoices stay formal.

Relevant RoomLnk features

Job chat that is not the owner’s personal phone

The crew can share the room. The customer does not keep a private mobile number.

  • QR codes on vans and invoices.
  • Photos of the job.
  • Voice clips from site.
  • Translation.
  • Temporary rooms per job.
  • Team access for the office and the crew.

Do not send keys, alarm codes, or a fixed price for work you have not properly assessed.

Job rooms3 active
Outdoor tapCould you quote for replacing this?
Job 88Are you still coming this afternoon?
InvoiceThe work is finished. Any questions?
Private business channelThe job stays attached to the update

Where to place the code

Put the room where customers already see your work

Service vehiclesNew enquiries from the street
Job signsQuestions about the work on that site
QuotesClarifying scope before approval
InvoicesFollow-up after the job
Appointment messagesAccess and timing
Finished-work photosA link if something needs a look

Name the job

Example room names

Use the job or the suburb. Do not put alarm codes or a full private address in the title.

  • Outdoor tap - quote
  • Job 88 - afternoon
  • Invoice follow-up
  • Van enquiry
  • Site sign questions
  • Parts delay update

Quote and safety

A photo is not a diagnosis or a fixed price

Say when an onsite inspection is required before pricing or confirming availability.

Coordinate access without spreading keys or alarm details. Issue quotes, variations, warranties, and invoices through the formal process.

Questions and answers

Trades messaging with RoomLnk

Can the van carry a QR code for new jobs?

Yes. A customer scans it and sends a photo in the browser. They do not need your mobile number.

Is a chat reply a formal quote?

No. Use the room for context. Issue the quote, variations, and invoice through your normal process.

Can customers send photos?

Yes. Photos and voice clips stay in that job’s room.

Can the office and the crew share the room?

Yes. Business team access lets more than one person reply.

Should alarm codes be sent in the chat?

No. Share access details only through the process you already use, and only as widely as necessary.

Can messages be translated?

Yes. The original message stays visible.

Create your RoomLnk

Let customers start a job conversation from the van.