“What time will the flooring team arrive tomorrow?” belongs on the project, not in a mixed text thread.
Put a RoomLnk code on the project board, the client update, or the site notice. The client joins in the browser. Variations, safety directions, and compliance documents stay in the project system.
Clients want arrival times, access, and a plain update. Those messages get lost when they live on a supervisor’s personal phone.
RoomLnk can carry that practical conversation. Contractual notices, safety directions, and variations are issued by the responsible role through the project system.
Project conversations
What the client room is for
Coordinate the visit. Do not put access credentials in a room that is wider than it needs to be.
Arrival windows
“They are scheduled for 8am. We will update you here if that changes.”
Site access
Where to meet, without posting gate codes in the title.
Progress questions
A plain update, clearly separate from a formal notice.
Photos of the work
Useful context. The compliance record still lives in the project system.
Translate the update
Keep the original message for the project team.
The project team
The people covering the job can reply.
This project
The site board opens the client room
The client asks when the flooring team will arrive. The supervisor replies with the scheduled time and promises an update here if it changes.
That reply is not a variation, a safety instruction, or a completion certificate.
How it works
From the site board to the client
01
Code the project
Boards, client updates, and handover notes.
02
The client scans
A private room opens in the browser.
03
They ask a practical question
Time, access, or what is happening tomorrow.
04
The team replies from the schedule
And says if that time can still change.
05
Keep formal records elsewhere
Variations, defects, and compliance documents.
06
Keep safety official
Site safety directions use the responsible role and channel.
Relevant RoomLnk features
Client updates the project team can share
The conversation is about this job. The project system remains the record.
A room per project or site visit.
QR codes on boards and updates.
Photos of progress.
Voice clips from site.
Translation.
Team access for the crew and the office.
Do not use RoomLnk as the site emergency channel or as the only record of a variation, instruction, or safety direction.
Project rooms3 active
FlooringWhat time do they arrive tomorrow?
Site visitWhere should we meet?
UpdateThe start time has moved to 9am.
Private business channelThe project stays attached to the update
Where to place the code
Put the room on the board and the client update
Project boardsClient questions about this site
Client updatesA link back to the same room
Site noticesVisit timing and where to meet
Handover packsPractical questions after practical completion
Quote follow-upsBefore the job is on site
Induction pointsWhere to report, not the induction itself
Name the project
Example room names
Use the project or the trade. Do not put gate codes in the title.
Project North - client updates
Flooring arrival
Site visit meeting point
Handover questions
Quote follow-up
Tomorrow’s start time
Project controls
Progress chat is not a contractual notice
Coordinate arrival and access from the current schedule. Do not expose credentials in a room that does not need them.
Variations, defects, inspections, instructions, and compliance documents are recorded in the project system by the responsible role.
Questions and answers
Construction messaging with RoomLnk
Can a project have its own client room?
Yes. A code on the board or the update opens a room for that job.
Do clients need an app?
No. They scan and read the update in the browser.
Is a chat message a variation?
No. Variations and instructions are issued through the project process.
Can the team send a progress photo?
Yes. The compliance record still lives in the project system.
Can several people reply?
Yes. The office and the crew can share the room.
Is this the site emergency number?
No. Emergencies and safety directions use the site’s official process.
