Start free for one temporary conversation. Choose a paid monthly plan when your business needs a permanent entry point, team access, more active rooms, or reusable Open Rooms for specific customer needs.
For one short conversation
Create a temporary private room and invite one person without signing up.
For a solo business
Keep one permanent customer entry point and manage several conversations.
For customer-facing teams
Create purpose-specific Open Rooms and route new conversations to your team.
For high-volume operations
Use the Pro workflow at substantially higher room and entry-point capacity.
Paid plans are billed monthly in USD through Stripe. Cancel before renewal to stop the next charge; access continues through the current paid period and no refund is issued.
Reusable customer entry points
An Open Room is a reusable public link or QR code that creates a new private one-to-one room for every customer who uses it. It is an entrance to private conversations, not one public or shared chat room.
Create a named entry point for a specific purpose, such as an Open House, Event Help Desk, Visitor Reception, or Service Enquiry. Give it a welcome message, choose what information customers provide, decide who receives new conversations, and keep the link permanent or set an expiry date.
Publish its dedicated link or QR code wherever that customer need occurs.
Show a welcome page and request a name, contact detail, or custom fields you configure.
Each submission opens a separate conversation visible only to that customer and your team.
Assign new rooms to a team member and use configured browser, sound, or email alerts.
Counts reusable entry points. Pro includes 10; Business includes 100.
Counts the separate customer conversations created from those entry points.
Example: one Open House entry used by 25 visitors counts as 1 Open Room and can create 25 separate private rooms.
Choose by operating need
Choose Individual when one person needs one short room and can share a fresh link or QR code. The free room expires after 12 hours, so it suits a pickup, arrival, appointment question, handover, or other focused exchange that can finish in that window.
Choose a business plan when the same public entry must remain available on a sign, website, confirmation, listing, package, vehicle, or reception point. The permanent business slug starts separate customer rooms instead of sending everyone into one shared conversation.
Starter suits a solo operator. Pro adds team access and reusable Open Rooms. Business keeps the Pro workflow at substantially higher capacity. Compare peak concurrent conversations and reusable entry points, not only monthly volume.
Read the temporary vs permanent guidePlan boundaries
Room history and expiry controls can support continuity and retention choices, but a business still needs a documented purpose, suitable account access, customer notices, and a system of record. RoomLnk is not an emergency service, payment processor, identity provider, booking engine, CRM, or regulated case-management platform.
Current prices and plan limits are shown above and may change as the product evolves. Review the plan at signup, confirm that it matches expected account users and active rooms, and keep accessible or specialist contact options for conversations that do not belong in browser chat.
Questions and answers
A free Individual room lasts for 12 hours. It supports one active one-to-one conversation, and its messages are deleted after expiry. No signup is required to create or join that temporary room.
It is a stable business entry address that customers can reuse to start separate private rooms. Every paid plan includes one permanent business slug and QR code.
An Open Room is a reusable public entry point with its own link or QR code, welcome message, intake questions, availability, assignment, and notifications. When a customer submits the entry form, RoomLnk creates a separate private one-to-one room for that customer. Customers never share one public conversation.
An active Open Room is one reusable customer entry point, such as an Open House or Event Help Desk link. It can create many separate customer conversations. Those conversations are counted against the plan's active private-room limit, while the reusable entry point is counted against its Open Room limit.
Pro includes up to 10 active Open Room entry points and 100 active private rooms. Business includes up to 100 active Open Room entry points and 1,000 active private rooms. Starter includes the main permanent business link but does not include additional Open Rooms.
Starter supports one account user, Pro supports up to 10 account users, and Business supports up to 100 account users.
Starter, Pro, and Business are monthly subscriptions charged in USD through Stripe. A business owner can schedule cancellation before the next renewal. Access continues until the current paid period ends, the next monthly charge is stopped, and no refund is issued for the remaining paid period.
No. Business plans add room management, history, greetings, QR codes, deletion, and expiry controls. Formal bookings, orders, payments, tickets, projects, consent, and regulated records should remain in the systems responsible for them.