Reception enquiries
Move the enquiry into a focused private room that your team can answer.
Private customer messaging
Instant communication for teachers, students, and parents.
Let people scan a QR code or open a secure link and start a browser-based conversation with your team. No app download. No customer account. No personal phone number.
At the point of need
Add QR codes to reception signs, event notices, newsletters, or excursion information.
The room gives both sides context and keeps the exchange separate from personal messaging accounts.
Common conversations
Use one permanent business link or create temporary rooms for individual enquiries.
Move the enquiry into a focused private room that your team can answer.
Move the enquiry into a focused private room that your team can answer.
Move the enquiry into a focused private room that your team can answer.
Operating guidance
A room makes access easier. Clear ownership, accurate source information, and an appropriate handoff are what make the answer useful.
Set monitored hours and a fallback before publishing the entry point. Review a sample of resolved enquiries to confirm customers receive consistent answers and any required action reaches the responsible business system before the room closes.
Publish reception, event, and collection instructions from an approved source and update them when entrances, schedules, transport, weather, or supervision arrangements change.
Follow school identity, safeguarding, custody, and student-release procedures before disclosing information or changing who may collect a child; a display name is not verification.
Move absences, permissions, complaints, wellbeing concerns, and student records into the official school process, with urgent safety matters using immediate contacts.
Simple by design
Put a permanent link at the point where questions happen.
They enter a display name in the browser. No account or app is required.
The customer and your team continue in a dedicated room.
Why teams use RoomLnk
Questions and answers
Add QR codes to reception signs, event notices, newsletters, or excursion information. Common uses include reception enquiries, event logistics, administrative follow-ups.
No. Customers open the room in a web browser and join with a display name. They do not need to install an app or create an account.
Yes. The conversation takes place inside a dedicated RoomLnk room, so neither person needs to share a personal phone number or social messaging account.
A free temporary room has its own short-lived link and QR code. Business plans can provide a permanent business link and QR code that starts private customer rooms.
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