People asking for community support may speak different languages, use different devices, or simply not want to install another app.
RoomLnk gives them a simple way to start a conversation. They scan a code, ask in their own language, and the organisation can translate when it needs to.
A conversation that does not begin with an app store
Opening hours, whether an appointment is needed, where to get help, and how to attend an event are the questions people ask first. They should be able to ask in the language they use.
A visitor scans the RoomLnk code, writes or speaks in their language, and the organisation receives the message. Staff can translate it, reply in English, and translate the reply back. A voice clip can be transcribed, translated, and played back.
Common conversations
Practical questions people ask first
Make the first contact possible. Keep crisis and emergency help on the right service.
Opening hours
“When are you open?” should be answerable from the door, in the visitor's language.
Appointments
“Do I need an appointment?” is a service question, not a crisis line.
Where to get help
Point people to the right program, desk, or event.
Events
“How do I attend this event?” can start from a poster code.
Translate both ways
A Korean message can be read in English, and the English reply can be translated back.
Voice, then listen
A voice message can be transcribed, translated, and played back.
Translation
Ask in your language. The team can read it in theirs.
A visitor writes in Korean. Staff translate that message into English, reply in English, and translate the reply back. The original message stays visible.
The same path works for voice: record a clip, transcribe it, translate the text, and listen to the result. RoomLnk is not an emergency or crisis service. Urgent situations need the organisation's escalation information.
How it works
From a scan to a message the team can read
01
Scan the code
The poster, door, or event card opens RoomLnk in the browser.
02
Ask in your language
The visitor does not need to write in the staff language first.
03
The organisation receives it
The private room arrives with the team, not on a personal phone.
04
Translate when needed
Staff translate the message, then translate their reply back.
05
Use voice if that is easier
Transcribe, translate, and play the message back.
06
Escalate urgent cases
Show the crisis or emergency path beside the code.
Relevant RoomLnk features
Easier to talk to, in any language
Browser access removes the app download. Translation and voice remove the language barrier for everyday questions.
Private chat that opens in the browser.
No app install for the visitor.
Translation in both directions, with the original kept.
Voice messages that can be transcribed and played back.
Team access so the organisation, not one person, receives the message.
A visible escalation path for urgent situations.
RoomLnk is not an emergency or crisis service. Show the organisation's urgent and emergency contacts beside the QR code.
Support rooms3 active
Front doorWhen are you open?
Help deskDo I need an appointment?
Event posterHow do I attend this event?
Private business channelThe visitor can ask in their own language
Where to place the code
Put the room where people are already looking for help
Front doorsHours and how to come in
ReceptionAppointments and where to go next
Program postersWhich service the code belongs to
Event flyersHow to attend
Community noticeboardsA private alternative to a public post
Outreach stallsA link people can open on their own phone
Name the service
Example room names
Name the program or the door. Do not put a visitor's story in the room title.
Front door - opening hours
Help desk - appointments
Community event - how to attend
Program enquiry - general
Outreach stall - Saturday
Reception - where to get help
Safety
This is not an emergency or crisis service
RoomLnk is not an emergency or crisis service. Configure and display the organisation's escalation information for urgent situations beside every public code.
Use translation and voice for everyday access. Do not leave a code live if nobody is available to read what arrives.
Questions and answers
Community messaging with RoomLnk
Do people need to install an app?
No. They scan the code and start a private chat in the browser, on the phone they already have.
Can a visitor write in Korean and staff read it in English?
Yes. Staff can translate the message into English. The original stays visible, and the English reply can be translated back.
Can a voice message be translated?
Yes. A voice clip can be transcribed, translated, and played back.
Is RoomLnk a crisis line?
No. It is not an emergency or crisis service. Organisations should show their urgent escalation contacts beside the code.
Can the whole team see incoming rooms?
Business team access lets the organisation receive the conversation instead of one staff member's personal phone.
What questions fit this room?
Everyday questions such as opening hours, whether an appointment is needed, where to get help, and how to attend an event.
