“Where is the afternoon workshop?” should be answered from the schedule the attendee is holding.
Print a RoomLnk code on the booth, the badge, the map, or the session card. The room can expire when the event ends. Safety issues stay on the venue’s immediate procedure.
Wayfinding and booth questions do not need a group chat
Attendees, exhibitors, and speakers only need a thread for this event. A permanent group leaves everyone’s numbers behind after the doors close.
RoomLnk can be a booth room, a session room, or a general help room. Lost children, medical needs, and security go to the published response procedure, not ordinary chat.
Event conversations
Help that matches the printed program
Give responders the current map and running order. Update them when a room or time changes.
Attendee help
“Where is the afternoon workshop?” can start from the schedule card.
Booth enquiries
Each stand can have a room that expires with the event.
Lost property
Non-urgent lost property has a labelled place to ask.
International attendees
Translate a question and keep the original.
Show the sign
A photo of a booth or a room name avoids a wrong direction.
Event team
Info-desk staff share the business workspace.
This session
The program card opens the right room
The attendee scans and asks where the workshop is. The desk replies, “It starts at 2pm in Studio B, beside the main stage.”
If the room assignment changes, update the people answering before they send the old direction again.
How it works
From the badge to the info desk
01
Print the code
Booths, badges, maps, and session cards.
02
The attendee scans
Help opens in the browser. No event app required.
03
They ask about that place
A booth, a session, or lost property.
04
The desk replies
From the current map and running schedule.
05
Send safety elsewhere
Medical, security, and lost children use the immediate procedure.
06
Expire after the event
Close the rooms when the doors close.
Relevant RoomLnk features
Event help that does not outlive the event
Temporary rooms keep booths and sessions separate.
Booth and session QR codes.
Private attendee chat.
Photos of signs.
Voice and translation.
Team access for the info desk.
Rooms that expire when the event ends.
Do not use a RoomLnk room as the only channel for medical help, lost children, or venue security.
Event rooms3 active
Workshop cardWhere is the afternoon workshop?
Booth 14Can we talk after the session?
Info deskI left a bag near the stage.
Private business channelThe booth or session stays with the question
Where to place the code
Put help on the materials attendees already carry
Booth signsExhibitor questions for that stand
BadgesA help room for the person wearing it
SchedulesSession location and timing
Attendee mapsWayfinding on the floor
Info deskGeneral event questions
Session slidesA code for questions about that talk
Name the touchpoint
Example room names
Use the booth or session. Do not put an attendee list in the room title.
Studio B - afternoon workshop
Booth 14
Info desk - wayfinding
Lost property - non-urgent
Badge help
Main stage - session questions
Event safety
Ordinary chat is not the safety channel
Keep the live map and schedule with the people who reply, and update them when a room, entrance, or time changes.
Direct lost children, medical needs, security concerns, and urgent venue problems to the published immediate-response procedure.
Questions and answers
Event messaging with RoomLnk
Can each booth have its own code?
Yes. The booth sign opens a room for that stand, and it can expire when the event ends.
Do attendees need an event app?
No. They scan a badge, map, or schedule card and chat in the browser.
Can the info desk give directions in the chat?
Yes, from the current map. Update staff when a room assignment changes.
Is this the safety line?
No. Medical needs, lost children, and security use the venue’s immediate procedure.
Can an attendee send a photo of a sign?
Yes. Photos help the desk see where they are standing.
