Inspection enquiries
Move the enquiry into a focused private room that your team can answer.
Private customer messaging
One chat room per property listing.
Let people scan a QR code or open a secure link and start a browser-based conversation with your team. No app download. No customer account. No personal phone number.
At the point of need
Add the room QR code to listing signs, brochures, window cards, and inspection handouts.
The room gives both sides context and keeps the exchange separate from personal messaging accounts.
Common conversations
Use one permanent business link or create temporary rooms for individual enquiries.
Move the enquiry into a focused private room that your team can answer.
Move the enquiry into a focused private room that your team can answer.
Move the enquiry into a focused private room that your team can answer.
Operating guidance
A room makes access easier. Clear ownership, accurate source information, and an appropriate handoff are what make the answer useful.
Set monitored hours and a fallback before publishing the entry point. Review a sample of resolved enquiries to confirm customers receive consistent answers and any required action reaches the responsible business system before the room closes.
Answer from the current listing and inspection schedule, identify which property the room concerns, and avoid presenting tentative times or features as confirmed facts.
Use approved property information for rates, inclusions, dimensions, and conditions; move personal applications and identification into the agency’s secure process.
Record inspection registrations, offers, disclosures, and formal follow-up in the required real-estate system rather than leaving consequential steps only in chat.
Simple by design
Put a permanent link at the point where questions happen.
They enter a display name in the browser. No account or app is required.
The customer and your team continue in a dedicated room.
Why teams use RoomLnk
Questions and answers
Add the room QR code to listing signs, brochures, window cards, and inspection handouts. Common uses include inspection enquiries, property questions, offer follow-ups.
No. Customers open the room in a web browser and join with a display name. They do not need to install an app or create an account.
Yes. The conversation takes place inside a dedicated RoomLnk room, so neither person needs to share a personal phone number or social messaging account.
A free temporary room has its own short-lived link and QR code. Business plans can provide a permanent business link and QR code that starts private customer rooms.
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