Choose the business slug
Select a recognisable, durable slug that represents the organisation or service. Check printed and spoken readability before placing it in long-lived materials.
Product feature
Permanent Business Chat Links and QR Codes
A permanent business link gives customers one stable entrance without placing every customer in the same conversation. Each enquiry can begin in its own private room for the team to manage.
Direct answer
What you need to know
Every RoomLnk paid plan includes one permanent business link and QR code that starts separate private customer rooms. Starter supports one account user and 10 active rooms. Pro supports 10 users, 100 active rooms, and 10 reusable Open Room entries. Business supports 100 users, 1,000 active rooms, and 100 Open Room entries.
The practical context
Why this matters in a real conversation
Temporary links are useful when a person can send a fresh invitation for each conversation. A permanent business link is better for repeatable placements such as a reception sign, booking template, product insert, vehicle decal, footer, or property notice. The published address remains stable while the business handles individual enquiries separately.
A permanent link needs operational ownership. Publishing it widely without monitoring active rooms creates a visible promise the team may not fulfil. Before rollout, decide which account users respond, how rooms are assigned, what greeting customers see, how expiry is chosen, and when information must be copied into another system.
A workable approach
Turn one stable link into a managed channel
Write a bounded greeting
Explain what the room is for, when the team replies, and which requests must use another route. Keep the greeting useful on both mobile and desktop screens.
Assign room ownership
Define who monitors new rooms, how handoffs work, and what happens outside operating hours. Pro teams should agree how multiple account users avoid duplicate or missed replies.
Maintain every placement
Track where the permanent link and QR code appear. When hours, services, ownership, or privacy wording changes, update the surrounding material and greeting together.
Operating checklist
Operate the link like a published service
A useful room starts with clear expectations. Keep the invitation specific, make ownership obvious, and give people another contact route when chat is not the right channel.
- Use a durable and readable business slug.
- State monitored hours and expected response time.
- Separate room handling from personal messaging.
- Document staff handoff and closure procedures.
- Audit printed and digital placements regularly.
Where RoomLnk does and does not fit
A permanent entry link is not a guarantee of immediate response, identity verification, or unlimited capacity. It does not replace a booking engine, emergency line, payment system, formal complaint process, or regulated case-management platform. The account owner must manage user access, active-room limits, greetings, history, retention, and appropriate customer notices.
Questions and answers
Common questions about business chat links
Does everyone who uses the business link enter the same room?
No. The permanent business link is an entry point for private customer rooms, not a public group conversation. This lets the team manage separate enquiries while publishing one stable URL or QR code.
What is the difference between Starter, Pro, and Business?
Starter is $7 monthly for one user, 10 active rooms, and the main permanent business entry. Pro is $27 monthly for 10 users, 100 active rooms, and 10 reusable Open Room entries. Business is $247 monthly for 100 users, 1,000 active rooms, and 100 Open Room entries. Prices are in USD.
Where can a permanent business QR code be placed?
Common placements include reception, confirmations, signs, packaging, handover documents, listings, displays, and service vehicles. Each placement should explain the purpose and provide an alternative route where accessibility, urgency, or policy requires one.
Try the workflow in a temporary room
Create a room, open its QR code, and see what the invited person experiences.